Sophia Harrison
Manager, Security Marketing
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Last activity
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Activity overview
Latest activity by Sophia Harrison-
Sophia Harrison created an article,
Security Configurations for Zendesk Talk and FedRAMP Tailored ATO Compliance
Talk is now under the scope of Zendesk’s FedRAMP Tailored ATO with a low risk designation (Li-SaaS), as defined by FedRAMP.gov. Other products currently in scope for FedRAMP ATO include: Support ...
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Sophia Harrison created an article,
Zendesk Suite Actionable Security Guide (2022)
Readtime: 7 minutes This resource provides an overview of recommended security best practices for Zendesk suite Subscribers to implement in their own instance. We recommend that you consider implem...
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Sophia Harrison created an article,
2020-05-11 Security Advisory: Single Sign-On User Verification
Zendesk note: This security advisory was republished on August 25, 2022 for reference. There has been no change to the advisory since it was originally posted on May 11, 2020. Your security is imp...
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Sophia Harrison created an article,
Default Data Types Captured by Zendesk Services
Like you, we care about the data that we put into our tools and services. Whether you’re using this data to meet internal privacy policies, evaluate our offerings via vendor or privacy review or de...