
Larry Click
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Total activity8
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Last activity
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Activity overview
Latest activity by Larry Click-
Larry Click created a post,
Default uncheck "requester can see these comments" during merge
Comments from merged tickets are public by default. I would like the ability to make them private by default to save my agents from having to uncheck two check boxes every time there is a merge of ...
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Larry Click commented,
We also need this. Abusive and sexually charged language on comments should be able to be deleted. Leaving the rating is OK with me, but no need to have the comment hanging around forever if it is...
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Larry Click commented,
No SLA tab showing on my Support dashboard even though SLAs are enabled
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Larry Click commented,
+1 here. Need this feature