Larry Click
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Total activity14
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes1
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Subscriptions6
Activity overview
Latest activity by Larry Click-
Larry Click commented,
Secondly, I use a fixed number for goals displayed on charts. I don't see how to do that, although I get an error on those Standard calculated metrics. What is a formula that will display a goal ...
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Larry Click commented,
This will affect a ton of my reports. I use "top 10" and fixed calculations. Unfortunately "Updates required" does not appear under my reports. How can I get that to show up.
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Larry Click commented,
++ I have a numeric field I'd like to zero out on follow-up tickets and there is no way to do so.
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Larry Click created a post,
Default uncheck "requester can see these comments" during merge
Comments from merged tickets are public by default. I would like the ability to make them private by default to save my agents from having to uncheck two check boxes every time there is a merge of ...
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Larry Click commented,
We also need this. Abusive and sexually charged language on comments should be able to be deleted. Leaving the rating is OK with me, but no need to have the comment hanging around forever if it is...
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Larry Click commented,
No SLA tab showing on my Support dashboard even though SLAs are enabled
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Larry Click commented,
+1 here. Need this feature