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Kyla Craig
Joined Oct 16, 2023
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Last activity Jun 24, 2024
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Latest activity by Kyla Craig
Kyla Craig commented,
My query is the same as Ronja Sindek's. Can our Support team share a link to one specific accordion in the article, and is there a way for the relevant accordion to appear expanded?
View comment · Posted Jun 24, 2024 · Kyla Craig
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Kyla Craig commented,
Thank you Ifra Saqlain, it worked!
View comment · Posted Jan 31, 2024 · Kyla Craig
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Kyla Craig commented,
Hi Ifra Saqlain,
Thank you for all your help with my accordions a few months ago, I got them working for signed-in users, but when users view our help center without signing in, the accordions don't work. They don't open.
Here is an example: https://community.environicsanalytics.com/hc/en-us/articles/360029443292-MobileScapes-Data-Extract-Glossary
Any idea why they would only be working when users are signed-in to the help center?
View comment · Posted Jan 30, 2024 · Kyla Craig
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Kyla Craig commented,
Hi Ifra Saqlain,
I'm confused because the page has the class name "panel" (3 times) so I don't know why it's not recognizing it. Are you able to tell me how to add a condition to check the URL string of the page?
Also, I have changed it to
View comment · Posted Oct 18, 2023 · Kyla Craig
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Kyla Craig commented,
Hi Ifra Saqlain,
Thank you for this! It looks like the accordions are now usable with the keyboard, however they won't open anymore. They display like they're open, but the
Do you know how I can fix this?
View comment · Posted Oct 17, 2023 · Kyla Craig
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Kyla Craig commented,
Hi Zendesk team,
I love these accordions, thank you!
I'm hoping you can help me make them accessible with the keyboard. I've added tabindex=0 to each
Here's one of our help center articles that uses accordions: https://community.environicsanalytics.com/hc/en-us/articles/360029443292
Any advice is appreciated. Thanks!
View comment · Edited Oct 16, 2023 · Kyla Craig
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