Jill MacAfee

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Activity overview

Latest activity by Jill MacAfee
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    Jill MacAfee created a post,

    Add column to "unsolved tickets" page


    I would like to see on the "All unsolved tickets" page, who the ticket is assigned to. How can I add another column?

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    Jill MacAfee created a post,

    Can hold music be changed?


    We need more upbeat music while callers are waiting if they don't choose option 1 to leave a message. Are there options?