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Amy Giella

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Activity overview

Latest activity by Amy Giella
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Change redirect after form submission

    Thank you, Pedro Rodrigues! Do you know why clicking on the company logo at the top left corner takes me to the redirect page? That is, on all pages, clicking on the top left logo takes me to the H...

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    • Amy Giella
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Editing a form's URL

    Thanks so much, Sebastian! This got us a step closer to where we need to be.

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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Editing a form's URL

    If I understand this correctly, you're saying it's possible to change the original URL with the code you initially provided, but it introduces a bug and there is no fix for the bug. So this would n...

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    • Amy Giella
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Editing a form's URL

    Hi Ifra, Thanks so much for the quick reply. I did this, but that URL now takes me to the "Submit a request" screen with the dropdown to select which form to fill out. Even when I click on the form...

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    Amy Giella created a post,

    Editing a form's URL

    1. Community
    2. Zendesk Suite Q&A

    How can I edit the URL of one of my forms? It would be nice to edit the whole URL, but ultimately I just need to add a word to the end of the URL. Current:  https://___.zendesk.com/hc/en-us/request...

    • Amy Giella
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Redirect after successfully submitting form

    Hi Ahmed Zaid, Thank you for taking a look at this! I used this in the document.head.hbs after replacing "URL" with the custom page's URL. It does make the user fill in all the required fields befo...

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    Amy Giella created a post,

    Redirect after successfully submitting form

    1. Community
    2. Zendesk Suite Q&A

    Hi there, I've created a custom 'successful submission' page that should appear after a user has filled out and submitted a form. Now I need to create a redirect from a successfully completed form ...

    • Amy Giella
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    • 5 comments
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Change redirect after form submission

    Hi Pedro, It redirects after the user submits the form, which is fantastic!  I am noticing, however, that it redirects every time the form is submitted, even if required fields are left blank. So i...

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    • Amy Giella
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    Amy Giella commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Change redirect after form submission

    Hi Pedro, I think this is exactly what I need, but when I added the code to document_head.hbs, it now redirects to the correct page when I select a form (before having the chance to enter any infor...

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    • Amy Giella
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    • 1 vote