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FireMon

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Latest activity by FireMon
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    FireMon commented,

    Does the ticket need to be submitted ? The above code works.. however the 'hello world' is static .. I would like this dynamic and to include the username / form name

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    FireMon created a post,

    Using Zendesk placeholder in Help Center

    Answered

    Hi, I want to pre fill the subject field with username and form name. Is this possible ?  I have the following snippet, but have tried every iteration of placing the required placeholder to no avai...

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    FireMon created a post,

    Slack zendesk form

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    Hi, Is there a way for the slack zendesk form to be customised, for example the user can select forms that exist within zendesk, rather than a generic form ? Thanks

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    FireMon created a post,

    Manager Approval process using imported manager email

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    Hi, Is there a way to send a request to an end users manager for approval within Zendesk ? We have mapped each user so that it also imports the user manager from AD in form of an email address. Is ...

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    FireMon created a post,

    Zendesk forms for specific user groups

    Answered

    Hi, Is there anyway to restrict forms in HC to certain end useres that login, for example A new employee / termination form can only be seen by HR End users Network requests can only be seen by Net...