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Raphaël saclé's Avatar

Raphaël saclé

Joined Jul 08, 2022

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Last activity Aug 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Raphaël saclé

Raphaël saclé commented,

CommentUsing legacy AI agent functionality

Can we use this bot in the unified ioS SDK ? if so how ?

View comment · Posted Aug 20, 2023 · Raphaël saclé

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Raphaël saclé created a post,

Post Developer - Zendesk SDKs

Hi 

I manage to change the inactivity_get_in_touch_message but I want to change the delay for it, cause it triggers right of the bat . how can i do that ?

 

do {

                    let messagingConfiguration = MessagingConfiguration()

                    

                    messagingConfiguration.name = "test"

                    

                    messagingConfiguration.isMultilineResponseOptionsEnabled = true

                  

                    let answerBotEngine = try AnswerBotEngine.engine()

                    

                    let supportEngine = try SupportEngine.engine()

                    let chatEngine = try ChatEngine.engine()

                    

                    let viewController = try Messaging.instance.buildUI(engines: [answerBotEngine, chatEngine, supportEngine],

                                                            configs: [ZendeskManager.getConfig(),messagingConfiguration])

                    self.navigationController?.pushViewController(viewController, animated: true)

                }

regards

 

Raphaël

Posted Aug 19, 2023 · Raphaël saclé

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Raphaël saclé created a post,

Post Developer - Zendesk APIs

A number of APIfrom v1  have been deprecated in the doc

https://developer.zendesk.com/documentation/help_center/help-center-templates/v1/

Example

{{section.internal}}

This property had previously been deprecated (always returning false) and has now been removed.

 

This being said where can i find  in favor of what have they been replaced ?

 

 

Posted Jul 08, 2022 · Raphaël saclé

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