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Taysha

Joined Jan 31, 2023

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Last activity Feb 06, 2023

I manage amazing folks within an amazing department at an amazing organization.

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Latest activity by Taysha

Taysha commented,

CommentRouting

I turned on chat, not live chat as we do not use. We primarily use web form or email and I do not see the options to use omni channel, we do have a professional account.

I would like to explore this, any ideas on why it's not available for us? Also, we will not be using Round Robin so it's not an option.

View comment · Posted Feb 06, 2023 · Taysha

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