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Taysha
Joined Jan 31, 2023
·
Last activity Feb 06, 2023
I manage amazing folks within an amazing department at an amazing organization.
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Latest activity by Taysha
Taysha commented,
CommentRouting
I turned on chat, not live chat as we do not use. We primarily use web form or email and I do not see the options to use omni channel, we do have a professional account.
I would like to explore this, any ideas on why it's not available for us? Also, we will not be using Round Robin so it's not an option.
View comment · Posted Feb 06, 2023 · Taysha
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