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Jake Edwards

Joined Oct 18, 2022

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Last activity Dec 04, 2024

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Latest activity by Jake Edwards

Jake Edwards commented,

Community comment Feedback - Ticketing system (Support)

James Hanley , I think this is different. If you set it at the Organisation level, it permits ALL users of that Org to view/edit. This would be just about allowing select users to View & Edit Org tickets.

 

The only two options for users are “Can view own tickets only” and “Can view all org tickets” but “Can view and edit all org tickets” is not an option.

View comment · Posted Dec 04, 2024 · Jake Edwards

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Jake Edwards commented,

CommentAnnouncements

Can we please get Requester added? This is useful in the organisation requests view where they may be many tickets submitted by different people.

View comment · Posted Oct 18, 2022 · Jake Edwards

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