Augusto Silva
Software Engineer - Guide @ Zendesk
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Activity overview
Latest activity by Augusto Silva-
Augusto Silva created a post,
Update to Import Theme API
Hi all, We're rolling out a change that will stop requiring following a redirect after uploading the Theme ZIP to simplify the workflow. Going forward the response code after Theme Upload will not ...
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Augusto Silva commented,
Hey @Karen, In most cases, we will provide the user with a specific message - for example, templates with syntax errors or oversized files. If you are still seeing this generic message, please subm...
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Augusto Silva commented,
I see, that's unfortunately not possible at the moment, but good product feedback!
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Augusto Silva commented,
Hey @Arnaud, You can export the theme that you are currently using in production to get a theme package with the manifest.json file with the values currently in use.
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Augusto Silva commented,
Hey @Elisabeth, Sorry for the delay here. We only support one Github account at a time. Once you have set up your first theme from an account, new themes will be attempted to be imported from the s...
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Augusto Silva commented,
Hi Hedda, I see you have already opened a support ticket with us. I'll go ahead and mark this post as answered and we can work from the Support ticket with you.
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Augusto Silva commented,
Hey Alexey, Most tools allow you to configure where to place the distribution file. You should be able to have it being produced to script.js. Please create a support ticket if you are unable to do...
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Augusto Silva commented,
Hey @Trapta, I haven't encountered this issue, but maybe you can try to switch the port you are using by providing a --port option. You can also try to switch off live reload by providing the --no-...
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Augusto Silva commented,
Hi @Brad, thanks for providing those details. I think we would need to have a look at the ZIP file to understand what the problem could be. If you are still experiencing issues, please send us a Su...
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Augusto Silva commented,
Hi @Muhammad, If this theme was migrated from the old customization experience, it is possible that it is above the limit. The new experience does not allow new themes above 30 MB. You can check if...