Augusto Silva
Software Engineer - Guide @ Zendesk
- Total activity 57
- Last activity
- Member since
- Following 3 users
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Activity overview
Latest activity by Augusto Silva-
Augusto Silva commented,
Hey @Trapta, I haven't encountered this issue, but maybe you can try to switch the port you are using by providing a --port option. You can also try to switch off live reload by providing the --no-...
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Augusto Silva commented,
Hi @Brad, thanks for providing those details. I think we would need to have a look at the ZIP file to understand what the problem could be. If you are still experiencing issues, please send us a Su...
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Augusto Silva commented,
Hi @Muhammad, If this theme was migrated from the old customization experience, it is possible that it is above the limit. The new experience does not allow new themes above 30 MB. You can check if...
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Augusto Silva commented,
Hi @Brad, Sorry to hear you're experiencing issues. We need to look into improving this error message. What it means is that the 1st variable of the 1st group of settings is not correctly defined. ...
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Augusto Silva commented,
@drewbeck Did you have a look https://develop.zendesk.com/hc/en-us/articles/360001075068? Some similar problems are discussed there. @Maria, Your "username" should be just "mysername...
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Augusto Silva commented,
@Graham, you'll see this the option in the Settings once you upgrade to the new Customize Design experience
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Augusto Silva commented,
@Trapta Happy to hear that :)
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Augusto Silva commented,
Hi Trapta, I think you need to escape the context. Something like: {{#is ../settings.visibility 'show'}} as described in https://developer.zendesk.com/apps/docs/help-center-templates/introduction#...
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Augusto Silva commented,
Hi @Scott, Right now the only way is to export your theme, replace the file called thumbnail.png and re-import.
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Augusto Silva commented,
Hi Devorah, We do support comparison with a setting. However, text field settings will be text strings, which fail the comparison with article ids which are integers. You could try to do it in css,...