Brandy Valenzuela

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

Upvote! What is the update from q4 research?

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• Brandy Valenzuela
• Created January 13, 2023 17:16
• 5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Views not automatically refreshing and browser having to be refreshed to show current ticket status when opened

Any update we also need this? I really think they just skipped over common basic needs....    What is the third party extension called so that we can install that?

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• Brandy Valenzuela
• Created October 29, 2022 00:34
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Allow visibility into the phone queue

This was submitted at the end of last year. Is there an update on this basic phone feature of when it will be released?  I run a call center where hundreds of calls are coming in daily. The ability...

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• Brandy Valenzuela
• Created October 18, 2022 18:01
• 1 vote