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Customer Care

Joined Aug 05, 2022

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Last activity May 15, 2023

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Latest activity by Customer Care

Customer Care commented,

CommentAI agents and automation best practices

Can API use authenticated user's External ID to retrieve Customer specific data automatically based on ID? 

View comment · Posted Apr 05, 2023 · Customer Care

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Customer Care commented,

CommentZendesk messaging

Hello, what is a planned release date for this topic? 

 

>>Having said that, we will have this metric pre-computed as part of the upcoming messaging dataset. 

View comment · Posted Aug 05, 2022 · Customer Care

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