Customer Care

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Messaging recipe: Getting external data for your messaging bot

Can API use authenticated user's External ID to retrieve Customer specific data automatically based on ID? 

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• Customer Care
• Created April 05, 2023 05:37
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1. Messaging
2. ...
3. Zendesk messaging
4. Messaging reporting in Zendesk Agent Workspace

Hello, what is a planned release date for this topic?    >>Having said that, we will have this metric pre-computed as part of the upcoming messaging dataset. 

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• Customer Care
• Created August 05, 2022 08:46
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