Adam Rowe
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Total activity16
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Last activity
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Activity overview
Latest activity by Adam Rowe-
Adam Rowe commented,
We switched to Dixa, they had React Native support out of the box.
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Adam Rowe commented,
I've done this with and without the ZDKSupport SDK to no avail. NSString *appId = [ReactNativeConfig envFor:@"NX_ZENDESK_APP_ID"]; NSString *clientId = [ReactNativeConfig envFor:@"NX_ZENDESK_CLIEN...
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Adam Rowe commented,
I'm having this same issue. We don't need the AB to prompt the user to fill in the information, just... something and not a blank screen. The only solution I've currently found is to pass in the ph...
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Adam Rowe created a post,
Valid JWT not recognized in Unified Chat 2.0 SDK (iOS)
Setting a valid JWT (tested on jwt.io) is not resulting in a verified user experience in Chat. ZDKJWTAuth *authenticator = [ZDKJWTAuth new]; [authenticator setAuthToken:zendeskJwt]; [[ZDKChat inst...
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Adam Rowe created a post,
"Chat with an Agent" not starting chat
AnsweredWhen using AnswerBot + ChatSDK engines on top of the Unified SDK in iOS, an option to Chat with an Agent is available if the user doesn't want to interact with the AnswerBot. However, clicking that...
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Adam Rowe commented,
Eric Nelson, I ended up getting this resolved by updating our API Key for Chat. A previous developer was using the api key from the web widget script.
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Adam Rowe commented,
Where is the Chat Dashboard? How do I get to this page?
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Adam Rowe commented,
I'm having the same issue. Eric Nelson did you ever find a solution for André Santos's issue?
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Adam Rowe commented,
Upvote