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Adam Rowe

  • Total activity
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Posts

Recent activity by Adam Rowe Recent activity Votes

  • Valid JWT not recognized in Unified Chat 2.0 SDK (iOS)

    1. Community
    2. Zendesk SDKs

    Setting a valid JWT (tested on jwt.io) is not resulting in a verified user experience in Chat. ZDKJWTAuth *authenticator = [ZDKJWTAuth new]; [authenticator setAuthToken:zendeskJwt]; [[ZDKChat inst...

    • Adam Rowe
    • Created
    • 1 follower
    • 0 comments
    • 0 votes

  • "Chat with an Agent" not starting chat

    Answered
    1. Community
    2. Zendesk SDKs

    When using AnswerBot + ChatSDK engines on top of the Unified SDK in iOS, an option to Chat with an Agent is available if the user doesn't want to interact with the AnswerBot. However, clicking that...

    • Adam Rowe
    • Created
    • 2 followers
    • 3 comments
    • 0 votes