Tyrell Trainor

Thanks Chika,

Actually this might be the answer I was looking for,

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/

malware_scan_result

string

true

false

The result of the malware scan. Possible values: "malware_found", "malware_not_found", "failed_to_scan"

Hi Chika,

I second Kev's message above. If there any logging/reporting where we can view scan results? 

 

-Tyrell Trainor

Hi Chika Chima, 

I'm curious to follow up on this thread, will Zendesk detect Eicar test files? Also I am curious to find out if there is any reports/logs that can be generated about what files were found by this scanning.

Thanks!