Tyrell Trainor

1. Community
2. Feedback - Ticketing System (Support)
3. How do I provide feedback for the Malware Scanning?

Thanks Chika, Actually this might be the answer I was looking for, https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/ malware_scan_result string true false The res...

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• Tyrell Trainor
• Created February 23, 2023 20:29
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. How do I provide feedback for the Malware Scanning?

Hi Chika, I second Kev's message above. If there any logging/reporting where we can view scan results?    -Tyrell Trainor

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• Tyrell Trainor
• Created February 23, 2023 13:30
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Malware Scanning - We Want Your Feedback!

Hi Chika Chima,  I'm curious to follow up on this thread, will Zendesk detect Eicar test files? Also I am curious to find out if there is any reports/logs that can be generated about what files wer...

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• Tyrell Trainor
• Created February 17, 2023 23:37
• 0 votes