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Quinn McHugh
Joined Jul 13, 2022
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Last activity Mar 04, 2024
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Latest activity by Quinn McHugh
Quinn McHugh commented,
We are still only seeing the 12/8 split as well, when will the 30/10 split be available? Is there option in Admin that needs to be turned on?
Same here - please advise.
View comment · Posted Oct 03, 2023 · Quinn McHugh
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Quinn McHugh commented,
Same here. :( This functionality is needed.
View comment · Posted Jul 19, 2023 · Quinn McHugh
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Quinn McHugh commented,
Hi Rafi Syed,
Did you happen to figure out your issue?
I'm getting the same error using zenpy and have verified the section, user_segment_id, and permission_group_id are valid, per the create article section in the Zendesk API Reference.
zenpy.lib.exception.RecordNotFoundException: {"error": "RecordNotFound", "description": "Not found"}
Edit: I created a new issue in zenpy here: https://github.com/facetoe/zenpy/issues/527
View comment · Edited Nov 18, 2022 · Quinn McHugh
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Quinn McHugh commented,
Strong upvote!
We recently migrated from Jira Service Desk to Zendesk and not having this feature is a real pain.
View comment · Edited Jul 13, 2022 · Quinn McHugh
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