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Kodai Takahashi
Joined Mar 28, 2024
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Last activity Jul 06, 2024
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Latest activity by Kodai Takahashi
Kodai Takahashi created a post,
I am using the bot builder for messaging functionality.
I am using the step of forwarding to an agent in the bot builder.
My question is I would like to know how to close the conversation between the agent and the user when it is transferred from the bot builder to the agent.
I would like to know how to do this because the conversation is not closed even when the ticket is resolved.
Posted Jul 06, 2024 · Kodai Takahashi
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Kodai Takahashi created a post,
What settings should I use to get feedback from users about whether my bot's answers are good or bad?
Posted Mar 28, 2024 · Kodai Takahashi
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