Recent searches
No recent searches

Mary Teachout
Joined Jul 17, 2024
·
Last activity Feb 20, 2025
Following
0
Followers
0
Total activity
4
Vote
1
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Mary Teachout
Mary Teachout commented,
Hi Walter Bellante, thank you for your reply. We have actually created a ticket already! You can find the details in ticket # 12731115.
View comment · Posted Jul 24, 2024 · Mary Teachout
0
Followers
0
Votes
0
Comments
Mary Teachout commented,
We recently enabled external link sharing while using Dashboard Beta so that we could share dashboards with our end users and restrict the data they see to their specific organization. Unfortunately, it seems that our user's browsers are storing their end-user credentials (that do not have access to Explore) so when they use the link and password in a browser that they have already logged into, they get this error:
“Uh oh… It looks like you don't have permission to access Explore. Contact your Zendesk Administrator for details.”
So far we've been advised to use either an incognito browser or to have our users clear their cache/cookies each time they try to use the link. Both of these are somewhat inconvenient from a user perspective. Has anyone else experienced this issue or have a better solution in mind?
View comment · Edited Jul 22, 2024 · Mary Teachout
0
Followers
1
Vote
0
Comments