Viji Hari

1. Email
2. ...
3. General questions about email and email template
4. Can I use an email alias, distribution list, or Google Group as a support address?

Hi @..., thank you! I looked at the article- it speaks to using GG as a support email address. I wanted to know if I can create a new ticket and send it to a google address instead of an individual...

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• Viji Hari
• Created July 15, 2022 17:58
• 0 votes

1. Email
2. ...
3. General questions about email and email template
4. Can I use an email alias, distribution list, or Google Group as a support address?

Can I add a Google group/distribution list as a Requester? If CC works, I'd assume it'd work for Requester too for the outbound email.  What happens to incoming responses? 

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• Viji Hari
• Created July 14, 2022 17:03
• 0 votes