Jason Cheong

1. Community
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

+1 for this feature to be added as the current CCs view cannot be customised to meet our requirements.

• View comment
• Jason Cheong
• Created January 26, 2023 03:24
• 3 votes

1. Apps and integrations
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

Hi Zendesk team, Is it possible to set the "Zendesk Support" activity tab as the default rather than having to select it?  Right now it currently defaults to "Comments".

• View comment
• Jason Cheong
• Created January 11, 2023 03:08
• 0 votes