Amanda Rice
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Total activity160
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes105
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Subscriptions42
Activity overview
Latest activity by Amanda Rice-
Amanda Rice commented,
Hi Christine, On the Usage Charges tab, the Credits issued do not appear in the Charges Summary area. The Credits issued are not listed in the detailed Call History area either. Below is a screens...
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Amanda Rice commented,
I can no longer see my Talk "History" tab and need it for the same reasons as James mentioned above in comments on October 25, 2021. I was relying on Debbie's response from October 29, 2021, that s...
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Amanda Rice commented,
We also need a way to designate a phone number type (e.g. cell or work) on an end user profile.
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Amanda Rice commented,
Can we please have an update from the product team?
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Amanda Rice commented,
+1 this feature would be helpful
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Amanda Rice commented,
+1 - our agents raised the concern of sending a side conversation to a customer in error. They also expressed frustration with finding the correct side conversation recipient among our 30,000+ end ...
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Amanda Rice commented,
As David Brown asked above, I would like to know: Is there a way to restrict who can be contacted via side conversations, such as whitelisting a certain domain or even individual email addresses? W...
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Amanda Rice commented,
+1
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Amanda Rice commented,
+1
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Amanda Rice commented,
+1