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Ivette Lara-Molina's Avatar

Ivette Lara-Molina

Joined Apr 18, 2023

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Last activity Aug 16, 2024

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ACTIVITY OVERVIEW

Latest activity by Ivette Lara-Molina

Ivette Lara-Molina commented,

CommentMeasuring success

I need to restrict the CSAT survey to only be sent during business hours. 9am - 7pm EST. is this possible?

View comment · Posted Aug 16, 2024 · Ivette Lara-Molina

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Ivette Lara-Molina commented,

Community comment Developer - Zendesk APIs

I would like to create an alert when calls are holding in TALK over a certain threshold (by qty or seconds/mins). Do you have any recommendations?

View comment · Posted Apr 18, 2023 · Ivette Lara-Molina

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