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Ivette Lara-Molina
Joined Apr 18, 2023
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Last activity Aug 16, 2024
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Latest activity by Ivette Lara-Molina
Ivette Lara-Molina commented,
CommentMeasuring success
I need to restrict the CSAT survey to only be sent during business hours. 9am - 7pm EST. is this possible?
View comment · Posted Aug 16, 2024 · Ivette Lara-Molina
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Ivette Lara-Molina commented,
Community comment Developer - Zendesk APIs
I would like to create an alert when calls are holding in TALK over a certain threshold (by qty or seconds/mins). Do you have any recommendations?
View comment · Posted Apr 18, 2023 · Ivette Lara-Molina
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