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BI CX
Joined Nov 09, 2022
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Last activity Nov 09, 2022
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Latest activity by BI CX
BI CX commented,
Hi!
i'm trying to update a ticket with a public commentary with this:
{
"ticket": {
"comment": {
"body": "Oi, tudo bem?\nSou do time de Atendimento de Contestações da Kovi e estamos aqui para dar seguimento referente à sua dúvida de contestação em andamento conosco.\nPodemos prosseguir por aqui?",
"public": true
}
}
}
It's working if i send it by e-mail channel, but it didn't work with Messaging channel. How can i update a message's ticket with a public commentary?
Thanks!
View comment · Posted Nov 09, 2022 · BI CX
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