Jabin Choi
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Last activity
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Activity overview
Latest activity by Jabin Choi-
Jabin Choi commented,
Hello Brandon Tidd, Thanks for the reply. I have created a new urgent ticket for testing with the third config. The ticket did not have a tag called "urgent" when created. After 0~1 hours, I was a...
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Jabin Choi commented,
Hello Team, I want to alert my support team when the "urgent" ticket has not been responded to within an hour (should send a reminder email to the team). I have tried the below but I still don't ...