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Charleen Marhold
Joined Jan 31, 2024
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Last activity Oct 17, 2024
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Latest activity by Charleen Marhold
Charleen Marhold commented,
Community comment Feedback - Chat and Messaging (Chat)
We really need an export feature for messaging bots to streamline content reviews, collaborate with other teams, and document bot structures outside of Zendesk. This would give support teams easy access to see how the bot is set up and provide input on what answers are missing or need improvement, ensuring continuous optimisation.
View comment · Posted Oct 17, 2024 · Charleen Marhold
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