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Phellipe Teixeira

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Latest activity by Phellipe Teixeira
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    Phellipe Teixeira commented,

    Thanks for that @...!I actually did knew about that. The thing is, my agents use aliases in their display names as to avoid the possibility of being identified by customers as some of my agents hav...

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    Phellipe Teixeira commented,

    Hey there,Would it be possible to change the chat dashboard view so that instead of the agents display name we could see their actual names?This would be a much appreciated update as there would be...