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Phellipe Teixeira

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Recent activity by Phellipe Teixeira Recent activity Votes
    1. Chat
    2. ...
    3. Chat basics
    4. Introduction to the Chat dashboard

    Thanks for that @...!I actually did knew about that. The thing is, my agents use aliases in their display names as to avoid the possibility of being identified by customers as some of my agents hav...

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    • Phellipe Teixeira
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    1. Chat
    2. ...
    3. Chat basics
    4. Introduction to the Chat dashboard

    Hey there,Would it be possible to change the chat dashboard view so that instead of the agents display name we could see their actual names?This would be a much appreciated update as there would be...

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    • Phellipe Teixeira
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