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Dale Bone
Joined Dec 22, 2022
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Last activity Dec 22, 2022
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Latest activity by Dale Bone
Dale Bone commented,
Community comment Feedback - Ticketing system (Support)
I'd like to add my support for triggers (any maybe automations) gaining the ability to clear a date field.
We use the date field all the time. However if a case is solved but then reopened at a later date the date field still shows the last date that was set by an agent. Ideally we'd like this cleared as it can cause confusion in our teams.
View comment · Posted Dec 22, 2022 · Dale Bone
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