Janet Holyoak
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Total activity13
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Last activity
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Activity overview
Latest activity by Janet Holyoak-
Janet Holyoak commented,
Ashwin Raju That is great to hear. I'm assuming we can make that relationship to the Organization rather than the Contact as well .
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Janet Holyoak commented,
It isn't clear to me if we can get the data into Zendesk for related records. Could custom objects be used in these use cases? Salesforce Account and all related Contacts Salesforce Account and a...
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Janet Holyoak created a post,
Feature Request: Unlimited Record Fetch in Salesforce Sidebar App
We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sidebar App. Salesforce is our source of truth for these items. We have more than ...
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Janet Holyoak created a post,
Feature Request: Unlimited Record Fetch in Salesforce Sidebar App
We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sidebar App. Salesforce is our source of truth for these items. We have more than ...
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Janet Holyoak created a post,
Salesforce App - Increase Related Records
It appears that the Salesforce for Zendesk App caps related records to an Account at 5 records. We need to be able to see more (particularly Contacts and Products Purchased). Our agents need to b...
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Janet Holyoak commented,
Is there any way to request that the related record cap (5) is removed? We are wanting to show what products our customers have purchased and Emergency Contacts. Salesforce is our source of truth f...
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Janet Holyoak commented,
Is it possible to bring custom objects from Salesforce into Zendesk? We have a related object to the Account object that we would like to list records of in Zendesk.