Carmelo LoPresti

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Latest activity by Carmelo LoPresti
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    Carmelo LoPresti commented,

    I have found this statement to be incorrect under #3 of heading "Assigning SAML SSO to users" Please confirm and update documentation. "For end users, selecting the SSO option automatically deselec...

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    Carmelo LoPresti commented,

    Hello,1 - Does Zendesk support using the UPN instead of the email address as the unique identifier?  Sometimes user's email address doesn't match their username (UPN), and can make SSO logins confu...