Rasmus Lynggaard
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Total activity20
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Last activity
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Activity overview
Latest activity by Rasmus Lynggaard-
Rasmus Lynggaard commented,
We're having the exact same issue as Anselm Engle and would love to see this functionality implemented.
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Rasmus Lynggaard commented,
Sabra Thank you for getting back. It's not that I have any specific translations that needs feedback. It's because different clients have different tone of voices and would like to express themselv...
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Rasmus Lynggaard commented,
As many others, I would also like to see the possibility to customize the timing of the badge colors.We have very different SLA policies across the teams
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Rasmus Lynggaard commented,
Hi NicoleI was thinking of how to do differ in the code. I would like to have as few differences in the code between my themes as possible. Preferred there shouldn't be any difference and that is w...
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Rasmus Lynggaard commented,
Hi,I'm customizing the Copenhagen theme. We're using multiple brands and the theming is almost identical. I have a few places where I would like it to differ between the brands.Can I do something l...
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Rasmus Lynggaard commented,
It seems like there is no way to edit the built in translations (t helpers). Is that correct?If so, do you have it in your roadmap, because it's a really needed feature. It seems like we have to cu...
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Rasmus Lynggaard commented,
Hi,I'm talking about system texts within Zendesk - eg. ticket/billet/anmodning in the support agent workspace and guide.We would rather call them henvendelse or something similar
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Rasmus Lynggaard created a post,
Changing/Translating System Texts
Hi everyone, I'm wondering if anyone knows if it's possible to change or translate the system texts in Zendesk. We're using Zendesk, but some of the default text is not quite what we're looking for...
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Rasmus Lynggaard commented,
Hi,We have recently started using content tags on our articles, but we have encountered an issue. All of our articles are translated into four languages, however, we have noticed that it is not pos...