Recent searches
No recent searches

Kilian Baums
Joined Sep 20, 2024
·
Last activity Sep 20, 2024
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Kilian Baums
Kilian Baums commented,
Community comment Feedback - Zendesk AI and automation
Totally agree to the shared feedback in this thread. What I would like to add:
For unsolved conversations we would like to see which part of the end users message the bot matched with which part of the article, the bot is suggesting to the user. This would help us to improve the content and phrasing of our articles.
View comment · Posted Sep 20, 2024 · Kilian Baums
0
Followers
4
Votes
0
Comments