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Dan Weber
Joined Dec 15, 2022
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Last activity Jan 12, 2024
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Dan Weber commented,
CommentTicket automation and collaboration
Direct messaging would also be useful to us. Right now that is one of our main ways to interact with our users. It also would allow us to capture the conversation into the ticket, which the conversation also can have a lot of valuable information in it that we have to just copy/paste into the ticket in order to capture it.
View comment · Edited Dec 15, 2022 · Dan Weber
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