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Anna Gomez

Joined Feb 11, 2025

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Last activity Feb 11, 2025

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Anna Gomez commented,

CommentSlack integration

Hi there, a piece of feedback. It would be great to have the option to customize the ticket fields on the “create a ticket” in slack. 

Another would be the capability to add attachments when creating a ticket in Slack, especially for instances where an attachment or screenshot is critical when trying to troubleshoot a support issue. Happy to elaborate more on this as this is a major weak spot for my at this time. 

View comment · Posted Feb 11, 2025 · Anna Gomez

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