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Adam Hancox's Avatar

Adam Hancox

Joined Jul 06, 2023

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Last activity Feb 17, 2025

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ACTIVITY OVERVIEW

Latest activity by Adam Hancox

Adam Hancox commented,

CommentZendesk messaging

Hey Team, 

Two things as mentioned can we add an avatar for these messages? Looks unfinished from the CX point of view having a blank image.

Second can we have “you are x position in the queue….” as an option. 

As much as we would want to show times we would like for our customers to know what position they are in. 

View comment · Posted Feb 17, 2025 · Adam Hancox

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