Tobias Rohling
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Last activity
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Activity overview
Latest activity by Tobias Rohling-
Tobias Rohling commented,
Hey Dane,thanks a lot for confirming! :) I would suggest to change the article - cause it says:"This gives you the tools to answer some important business questions like:What's the average time a t...
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Tobias Rohling commented,
Hey Dane,any thought on my issue? =)
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Tobias Rohling commented,
so this would look right for me - am I correct?(In my example I need the time per month, this isn't important)1. Calculate the total on-hold time for each ticket (red)2. Calculate the average of th...
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Tobias Rohling commented,
Hey,I have a question regarding the first report:"Calculating the average time a ticket is in each status through its lifecycle In this report, you'll discover the average time your solved tickets ...