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Reshma K's Avatar

Reshma K

Joined Sep 30, 2022

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Last activity Jan 10, 2024

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Latest activity by Reshma K

Reshma K commented,

Community comment Feedback - Chat and Messaging (Chat)

Checking in to see if there is an update on resolving this issue. As with many others, our team has multiple tabs open and are not actively monitoring the Zendesk messaging page. We rely on audio notifications to alert us and it is very frustrating that it is not enabled for a transferred chat. It bodes poorly on us when a chat goes unanswered. Please update with a resolution time.

View comment · Posted Sep 30, 2022 · Reshma K

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