Hannah Bowers
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Total activity36
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Last activity
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Activity overview
Latest activity by Hannah Bowers-
Hannah Bowers commented,
When will the customer's email address be included in their profile during a chat in the Agent Workspace? Tickets via chat do not have an email and results in the conversations NOT being linked t...
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Hannah Bowers commented,
Mei-E Loh When will the customer's email address be included in their profile during a chat in the Agent Workspace?
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Hannah Bowers created a post,
Bug - Requiring a Dropdown field is broken
I have a dropdown field set to "Required to submit a request". However, Zendesk assumes that the default blank value ( - ) is a choice and does not require the user to choose from the actual option...