Ryan
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Activity overview
Latest activity by Ryan-
Ryan created a post,
Holiday Hours Scheduling is not applying properly to Zendesk Messaging
Title is pretty clear, I set a Holiday schedule because we are closed 12/23 - 12/26 but the Messaging Bot is not recognizing that there is a holiday schedule in place as we are still receiving live...
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Ryan commented,
This is causing confusion for our customer base as well, would be great to be able to modify the email copy for this