Feng Gao

Total activity

29
Last activity

July 26, 2023 05:55
Member since

August 18, 2022 07:16
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Votes

2
Subscriptions

23

Activity overview

Latest activity by Feng Gao

Feng Gao commented, February 09, 2023 08:22
Hi, when I use top/bottom's Aggregate filtered elements and try put the small results into the Other category, the Other category appears but with blank value. May you have any advice on this?
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- Feng Gao
- Created February 09, 2023 08:22
- 0 votes
Feng Gao commented, November 11, 2022 01:57
Get it, thanks Barry!
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- Feng Gao
- Created November 11, 2022 01:57
- 0 votes
Feng Gao commented, November 10, 2022 08:49
hi, may I know how to create triggers that assign tickets to agents or groups that have matching skills? I am using a professional version Zendesk and looks like there is no condition can be setup ...
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- Feng Gao
- Created November 10, 2022 08:49
- 0 votes
Feng Gao commented, October 19, 2022 02:55
Hi there, In case a ticket has been assigned to an agent, but the agent is on offline status, would there any impact on the SLA of this ticket?
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- Feng Gao
- Created October 19, 2022 02:55
- 0 votes

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