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Shawn Drake

Joined Nov 17, 2022

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Last activity Nov 17, 2022

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ACTIVITY OVERVIEW

Latest activity by Shawn Drake

Shawn Drake commented,

CommentTicket customization

Somehow I lost your message., 

View comment · Posted Nov 17, 2022 · Shawn Drake

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Shawn Drake commented,

CommentTicket customization

Hi, 

We're considering revamping our current ticket form and launching it Jan 2023. Once the new ticket form is active, If there are backlog open tickets, will that force them to use the new ticket form, or will it retain the old ticket form?


View comment · Posted Nov 17, 2022 · Shawn Drake

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