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Shawn Drake
Joined Nov 17, 2022
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Last activity Nov 17, 2022
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Latest activity by Shawn Drake
Shawn Drake commented,
CommentTicket customization
Somehow I lost your message.,
View comment · Posted Nov 17, 2022 · Shawn Drake
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Shawn Drake commented,
CommentTicket customization
Hi,
We're considering revamping our current ticket form and launching it Jan 2023. Once the new ticket form is active, If there are backlog open tickets, will that force them to use the new ticket form, or will it retain the old ticket form?
View comment · Posted Nov 17, 2022 · Shawn Drake
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