Chassidy Hall
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Total activity16
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Last activity
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Member since
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Activity overview
Latest activity by Chassidy Hall-
Chassidy Hall commented,
Question about Organizations and Groups. Is there anyway to put an organization into 2 groups? Our use case right now is we have 4 Brands. Our clients are mostly college's. Our 4 brands are our...
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Chassidy Hall commented,
Hi! I just upvoted this and want to share my use case. Currently we are introducing brands in our environment. I have 3 different support groups, and have set up ticket views so they only see the ...
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Chassidy Hall commented,
Ahmed Zaid Yes it did work. However (I realize this is a basic question) but how do I adjust the size of my blocks. I got the two support centers in there, and needed to add a third. First scre...
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Chassidy Hall commented,
Ahmed Zaid that is exactly what I was looking for. I want our main help center just to be a landing page, and to click one what ever brand they need and that will be that brand's landing page. Th...
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Chassidy Hall commented,
Thanks!!! I have no clue why I didn't try that first. I appreciate the help Pedro!
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Chassidy Hall created a post,
Advice on Using Brands
We have an already established support and documentation/community site. We have brought in two more product lines and I want a separate brand for each, but I don't want the customer to have to na...
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Chassidy Hall created a post,
Ticket Page Layout
AnsweredI am going to attach a screen shot, but does anyone know how to remove this pane from a ticket view in Support. I can't remember when it changed but that hasn't always been there, can I remove the ...