System Administrator

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Recent activity by System Administrator Recent activity Votes
  • End users permissions and preventing ticket submission


    Use Case I am trying to prevent access to some of our documentation articles and prevent access to submitting tickets to some end users.  This could be isolated by Organization.   In the past we ha...

  • Advice on Using Brands

    We have an already established support and documentation/community site.  We have brought in two more product lines and I want a separate brand for each, but I don't want the customer to have to na...

  • Ticket Page Layout


    I am going to attach a screen shot, but does anyone know how to remove this pane from a ticket view in Support. I can't remember when it changed but that hasn't always been there, can I remove the ...