Christina Hernandez
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Total activity84
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes48
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Subscriptions24
Activity overview
Latest activity by Christina Hernandez-
Christina Hernandez commented,
Yes, this is very necessary to prep for a recurring audit of published articles. I would like to see the following functionality added to ZD Guide: Add the verified on date (and who did it) into ...
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Christina Hernandez commented,
As of 2023, are there any updates on this?
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Christina Hernandez commented,
I followed these instructions to the T, but the Help Article URL custom field doesn't show up on my form. Not sure why, can't figure it out. Please help!
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Christina Hernandez commented,
Hi Toru, I've tried to make this work by following your instructions, but no luck. I want to add this exact functionality to my site, but it's not doing anything. Any chance something is outdated a...
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Christina Hernandez commented,
On my home page the promoted articles show at the top of their sections. However, when I go to Help Center > Articles > Arrange articles > expand Sections, the promoted articles are not in the same...
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Christina Hernandez commented,
How can you change the Promote star icon to something else? Thanks!
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Christina Hernandez commented,
Hi Ifra, Thanks for your response. I did stumble on that article yesterday, but it doesn't address my specific situation. The History doesn't include a filter for the event type I'm looking for: Ma...
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Christina Hernandez commented,
I'd like the History Filter by Event Type to include the options Managed By and Visible To. I want to be able to see when the management / visibility permissions changed, especially since these typ...
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Christina Hernandez created a post,
Where to find full history of article updates
AnsweredHi, I'm trying to find out if I can access an article's full update history, rather than just revisions (I'm using Zendesk Guide Enterprise). Use Case: On Sept. 19, 2022, I did a bulk update to r...
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Christina Hernandez commented,
I have three suggestions for votes overall: Allow us to filter votes by date intervals (not just as an all-time count) Separate upvotes and downvotes Provide a feedback % (Avg votes doesn't mean...