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Georgina Bullworthy

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Recent activity by Georgina Bullworthy Recent activity Votes

  • WhatsApp ticket management

    Answered
    1. Community
    2. Zendesk Suite Q&A

    The customer contacts us on WhatsApp with one query - we deal with it and close ticket. Same customers contact via WhatsApp again with different query -  but all go under one original ticket.  Then...

    • Georgina Bullworthy
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