Avatar

Carey O'Neil

  • Total activity
    2
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    0

Activity overview

Latest activity by Carey O'Neil
  • Avatar

    Carey O'Neil commented,

    1. Support
    2. ...
    3. Ticket customization
    4. Activating custom ticket statuses

    Are we able to report on the time a ticket is in a custom status? For example, if we create two custom "Open" statuses of "Working" and "Unassigned," could we report specifically on how long a tick...

    • View comment
    • Carey O'Neil
    • Created
    • 2 votes