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fares elsokary
Joined Jun 06, 2023
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Last activity Dec 14, 2023
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Latest activity by fares elsokary
fares elsokary commented,
Hay Tipene Hughes,
Thanks alot for you reply,
SDK version ZendeskSDKMessaging (2.15.0)
SDK does not provide any logs about this error, but you can try sending the image from the camera, not from the gallery; it will get stuck loading, and at the end it will fail.
And this is the request, which the SDK sends when attempting to send images.
URL https://api.smooch.io/sdk/v2/apps/621b7f521fd7ae00ed3a4be6/conversations/6372d44ad3fcf0ed8515be4a/files
Method POST
Response Code -
Request Start Time Dec 14 2023 - 10:27:49
Duration -*** Request Header ***
x-smooch-clientid clientid
Accept application/json
x-smooch-push disabled
Content-Type multipart/form-data; boundary=Boundary+0F4EB72D3A54A59E
x-smooch-appid appid
Authorization Bearer token
x-smooch-sdk ios/conversation-kit/3.0.0
x-smooch-appname appName
Content-Length 16631823
User-Agent Qawafel/1 (iPhone; iOS 16.7; Scale/3.0)*** Request Body ***
-*** Response Header ***
-*** Response Body ***
-------------------------------------------------------------------------
------------------------------------------------------------------------
------------------------------------------------------------------------
View comment · Edited Dec 14, 2023 · fares elsokary
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fares elsokary created a post,
I used ZendeskSDKMessaging for live chat in iOS. When I try to take a photo from the camera and send it, it always failed to upload, but when I uploaded it from Image Picker, it uploaded normally.
Edited Dec 12, 2023 · fares elsokary
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fares elsokary created a post,
Hello,
I have just released an app that using ZendeskSDKMessaging. Using Cocoapods to integrate:
Model:iPhone 12 Pro Max
pod 'ZendeskSDKMessaging', '2.12.0'
After integration, I could see one crash that effecting our users. The crash report is came from Firebase Crashlytics, and the report as below:
Crashed: com.apple.main-thread
0 ZendeskSDKConversationKit 0x5fa64 __swift_memcpy65_8 + 45788
1 ZendeskSDKConversationKit 0x5cd14 __swift_memcpy65_8 + 34188
2 ZendeskSDKConversationKit 0x61dc8 __swift_memcpy65_8 + 54848
3 ZendeskSDKConversationKit 0x82234 __swift_instantiateGenericMetadata + 3764
4 ZendeskSDKConversationKit 0x45574 __swift_memcpy40_8 + 4976
5 ZendeskSDKConversationKit 0x45fc4 block_destroy_helper + 484
6 ZendeskSDKFayeClient 0x16784 __swift_memcpy1_1 + 14504
7 ZendeskSDKFayeClient 0x15624 __swift_memcpy1_1 + 10056
8 ZendeskSDKFayeClient 0x9e10 __swift_instantiateConcreteTypeFromMangledName + 6328
9 ZendeskSDKFayeClient 0x8c44 __swift_instantiateConcreteTypeFromMangledName + 1772
10 ZendeskSDKSocketClient 0x16680 block_destroy_helper + 2316
11 ZendeskSDKSocketClient 0x18c94 _swift_stdlib_malloc_size + 976
12 ZendeskSDKSocketClient 0x188e4 _swift_stdlib_malloc_size + 32
13 libdispatch.dylib 0x2320 _dispatch_call_block_and_release + 32
14 libdispatch.dylib 0x3eac _dispatch_client_callout + 20
15 libdispatch.dylib 0x126a4 _dispatch_main_queue_drain + 928
16 libdispatch.dylib 0x122f4 _dispatch_main_queue_callback_4CF + 44
17 CoreFoundation 0x98c28 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
18 CoreFoundation 0x7a560 __CFRunLoopRun + 1992
19 CoreFoundation 0x7f3ec CFRunLoopRunSpecific + 612
20 GraphicsServices 0x135c GSEventRunModal + 164
21 UIKitCore 0x39d6e8 -[UIApplication _run] + 888
22 UIKitCore 0x39d34c UIApplicationMain + 340
23 libswiftUIKit.dylib 0x350b0 UIApplicationMain(_:_:_:_:) + 104
24 Qawafel 0x5d58 main + 4300561752 (VendorModel.swift:4300561752)
25 ??? 0x1c032edec (Missing)
Posted Jul 03, 2023 · fares elsokary
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