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David Levesque
Joined Nov 23, 2022
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Last activity Mar 31, 2023
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David Levesque commented,
CommentMetrics, attributes, and filters
If an agent is currently on the line with another caller. Will this create a missed leg? What if the agent hasn't selected available to take new calls after finishing up with someone?
View comment · Posted Nov 23, 2022 · David Levesque
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